Frequently Asked Questions

Click for Health is a revolutionary new digital medical platform that enables users to access health support from healthcare professionals anywhere, anytime. With its user-friendly interface and intuitive design, this platform has been developed to provide everyone with the ability to connect with Australian based doctors for online consults, medical certificates, and medical prescriptions.

Click for Health provides access to health professionals such as Australia registered and highly qualified doctors and pharmacists for a range of services including:

• General practitioner (GP) access
• Online doctor consults
• After hours healthcare
• Online scripts
• Advice on medications
• Treatment pathway options

Click Book now and follow the simple prompts on the sign-up page. The process is quick and straightforward. Once complete, you’ll be signed up immediately.

Yes, your medical information is kept strictly confidential by our doctors and used only to provide the best possible medical services. Click For Health does not store any medical or personal information.

Our services are available 24/7 but only within Australia. Click For Health works exclusively with registered Australian healthcare practitioners and health professionals.

Yes. To request your results, simply contact us via the form on our platform. Please include your name, date of birth, and the date of your appointment. Your reviewing doctor will get in touch with you directly regarding your request.

During your online or telehealth appointment, inform your consulting doctor if you’d like to share your medical information. With your consent, the doctor can securely provide updates to other healthcare professionals you are seeing.

The Click For Health platform connects you with a wide range of healthcare providers, including GPs and other health professionals who are part of our alliance network.

Log in to your account and book an appointment based on the doctor’s availability. It’s that simple.

At Click For Health, we aim to connect you with the most appropriate healthcare services to meet your needs. Our accredited health professionals are dedicated to delivering effective treatment pathways and achieving positive outcomes for all patients.

The cost of services on our platform varies:

• GP Telehealth consultations - $49*
• After hours GP Telehealth consultations - $69*
• Medical prescriptions - $34.95*
• Medical certificates - $34.95*
• Specialist referrals - $34.95*

*Processing fees apply

After booking, you’ll receive a confirmation email with the appointment details. You can cancel or reschedule your appointment free of charge as long as it’s more than 2 hours before the scheduled time.

Click For Health has a network of alliance providers for in-person consultations. If necessary, your doctor or healthcare professional will help coordinate a face-to-face appointment.

For emergencies, please contact your local hospital emergency department immediately for assessment and treatment.

We value your feedback! Share your thoughts or suggestions with us via the "Contact Us" page on our platform.